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AQUA AMORE AWARDED FEEFO GOLD TRUSTED SERVICE AWARD 2018

  February 2018, Aqua Amore has won the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers. Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, are awarded. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service. Aqua Amore met the criteria of collecting at least 50 reviews between January 1st 2017 and December 31st 2017, with a Feefo service rating of between 4.5 and 5.0. Christopher Tanousis, Director of Aqua Amore commented: “It’s an honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to improve our offering in 2017. We’re looking forward to another successful year ahead.” Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: ‘The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.’

Plastic Bottles: Meet the producers behind water in alternative packaging and an insight into a proposed recycling future for Britain

A photograph of Selfridges’ water selection featuring water in cans, cartons and glass bottles, largely sourced from Aqua Amore

On the virtual shelves of Aqua Amore, water can be found in a variety of packaging – glass, cans, plastic and cartons – suitable for occasion, function, type and preference (our unique filters help meet objectives here). Two years since we worked with Selfridges in the launch of the Planet Ocean campaign and sourcing of water in alternative bottles, cans and cartons for their stores, we revisit the topic of plastic bottles, recycling and the rise of alternative consumer options.

Within a global society of consumer choice, a growing awareness of waste and recycling is of primary importance, with plastic bottles increasingly entering the debate due to their ability to be recycled but the thus far lower recycling rate and eventual journey to seas, rivers and waterways. This article seeks to focus on natural waters in alternative packaging and introduce the producers behind the brands AQUAPAX and CanO Water with whom we work closely, through detailed conversations and interviews, whilst exploring the growing movement behind the implementation of a deposit return scheme in England and Scotland.

AQUAPAX

Neil Tomlinson, founder of AQUAPAX, recalls childhood walks at the beach as a child before the proliferation of plastic resulted in increased littering of plastic bags, bottles and packaging, citing this as a motivation to find an alternative solution. Neil explaining,

“I can’t bear what we’ve done to our oceans and beaches, rivers and lakes – plastic is everywhere, polluting marine and aquatic life in perpetuity.”

Soon after, once a process of researching the most appropriate packaging and a suitable mineral water being sourced, AQUAPAX was born; “‘AQUA~PAX means ‘Water of peace’ in Latin! It is a premium quality water brand based around an ecologically sensible paper carton, containing wonderfully pure, neutral pH balanced natural mineral water. The carton format seals the water fresh, protected from light and air, ‘at peace’ giving it an indefinite storage life if stored under ideal conditions.”

With a background as Director of Innovation & Growth at South East Water, Neil was responsible for water quality at the public water utility so accumulated an understanding of what would make a balanced mineral water product, his research taking him to Germany to source a neutral pH balanced natural mineral water. So, where does AQUAPAX fit into the current market, we asked Neil

“AQUAPAX is the conscience of the bottled water market! We were the first to develop and embrace an alternative package format! At a more basic water quality level, it’s the unspoilt terroir which allows our water to accumulate deep underground, protected from potentially contaminating elements and an analytical quality that makes it suitable for all diets, including infants!”

Image result for aquapax
Neil Tomlinson, founder of AQUAPAX, with a celebrity fan

CanO Water

A similar experience motivated Ariel Booker, co-founder of CanO Water, to look for an alternative means of packaging water after visiting an island in Thailand polluted with plastic and thinking of ways to help solve the problem alongside his co-founders, Josh White and Perry Alexander Fileding. The result: CanO Water, still and sparkling spring water from an Austrian alpine source in a resealable aluminium can, something Josh explains as ‘a product that not only looked great but served a purpose and acted as a realistic solution to the growing problem plastic is having on our environment’.

“Our aim” explains Josh “is to educate people on the benefits of aluminium vs plastic and to remove a large amount of plastic bottles from circulation, whilst offering a resealable option”. The strength of their design and drinks package have secured listings with Selfridges, London Zoo and Aqua Amore whom they describe as ‘the forward thinking distributor’. Enthusiastically continuing, Josh explains “CanO Water appeals to an 18-30-year-old. On-the-go, health, brand and environmentally conscious individual. As well as this CanO Water can appeal to anyone who drinks water!”.

Josh White, Perry Alexander Fielding and Ariel Booker, founded CanO Water, which, with a resealable lid, is designed to be environmentally friendly 
Josh White, Perry Alexander Fielding and Ariel Booker, founded CanO Water, which, with a resealable lid, is designed to be environmentally friendly (photo courtesy of Daily Mail)

Recycling and the proposed DRS

With the current rate of aluminium recycling increasing in UK, and approximately 75% of all aluminium ever produced since 1888 still in current use, and glass widely recycled – is the solution to increase awareness and encourage more active recycling of plastic materials and packaging, including plastic bottles with 57% currently recycled in England?

As a co-founder of Aqua Amore, it has been my long term argument that a solution must be found within society for active recycling for all recyclable materials to co-exist with increased consumer choices.

Following Nicola Sturgeon’s announcement that Scotland would introduce a deposit return scheme (DRS), environment secretary Michael Gove also addressed the issue at the Conservative party conference. He would seek to work with the industry to discover how a ‘return and reward’ scheme may be implemented in England over a four week period with a working group set to report their findings early in 2018.

Aiming to continue on the existing path of progress, Mr Gove hoped that a DRS would add to the positive steps the UK made having “significantly reducing plastic bag use and drawing up one of the world’s toughest bans on microbeads“. Successful deposit return schemes have already been introduced in several European countries including Denmark and Germany, where 90% of bottles are returned for recycling.

Mr Gove said: “We must protect our oceans and marine life from plastic waste if we are to be the first generation to leave our environment in a better state than we found it.

“That means tackling the rise in plastic bottles entering our waters by making it simpler and easier to recycle and dispose of them appropriately.”

In a Guardian article, the newspaper documents a report released on 11 October 2017 jointly commissioned by Keep Britain Tidy, the Marine Conservation Society, Surfers Against Sewage, Campaign to Protect Rural England and Reloop. The report found that whilst local authorities would lose income from the reduced number of cans and plastic bottles in kerbside collections to sell to recyclers, savings made from having fewer containers to collect, reduced levels of littering and reduced landfill charges would outweigh the loss of revenue.

Alison Ogden Newton, CEO of Keep Britain Tidy, preparing to launch the DRS report with Victoria Prentis MP

Samantha Harding, from the Campaign to Protect Rural England, said: “There are no longer any valid arguments that DRS doesn’t work and the environmental case is crystal clear. For our coasts and countryside, the cost of not taking action will be far greater than any incurred by the parts of industry that are trying to block this. Michael Gove can now build on the success of the government’s bag charge and the ban on microbeads by confirming England will have a deposit system.

Hugo Tagholm, from Surfers Against Sewage, said: “Deposit refund schemes are a tried-and-tested way of dramatically increasing recycling rates while reducing plastic bottle and other container pollution on our beaches, in our streets and across the countrysideThis report now clearly shows that introducing a DRS for England would also benefit local economies and communities, saving councils money that could be redirected to vital frontline services.”

A deposit return scheme would most certainly seem to be the most suitable and workable solution to offset the increase in plastic bottle waste in oceans and case studies of Germany and Denmark offer a greater sense of optimism. Alongside alternative packaging for water in glass bottles, cartons and aluminium cans, we’re proud to be working with producers pushing practical innovations which can be seamlessly incorporated into consumer choices to enable informed decisions.

The Aqua Amore website itself features our unique filters which allow consumers to choose between the desired packaging for the beverages of choice. Meanwhile, in all our Aqua Amore order confirmation emails a link can be found which enables customers to locate their nearest recycling centres for glass, plastic and aluminium cans, in the absence of using local council services, something we strongly encourage and urge the use of. We hope that the adoption of a DRS in England and Scotland will encourage a greater amount of bottles to be recycled and that in time glass and metals can also be incorporated in the scheme.

So what does the future hold for our friends at CanO Water and AQUAPAX, Josh predicts that CanO will ‘be available in a range of different flavours and sizes as the go-to alternative for plastic water bottles‘, whilst Neil is confident that his #ditchtheplastic campaign will see a growth in the brand alongside increased awareness of the product, pointing to sponsorship events such as Dunhill Masters International Golf Tournament and a wonderful alliance with The Kia Oval as cornerstones of a move to a future where high quality water in alternative packaging becomes more mainstream’.

Aqua Amore will be there every step of the way.

Schweppes announce rebrand & launch of new 1783 tonic range

Schweppes, the market leading tonic and mixer brand, have announced a rebrand and launch of Schweppes 1783 brand – aiming to offer a range of premium tonics to the drinks market and Aqua Amore shall look to be a part of the brands growth via our leading eCommerce site.   The Schweppes 1783 brand was launched featuring five new flavours, including Golden Ginger Ale, Cucumber Tonic Water, Salty Lemon Tonic Water, Crisp Tonic Water and Light Tonic Water. Furthermore, in a nod to the brand’s appearance at the Great Exhibition in London in 1851, the iconic Schweppes sash adorns the necks of the new bottles, whilst the new bottle shape is inspired by the original skittle bottle formed by brand founder Jacob Schweppe in 1783. Simon Harrison, Coca-Cola European Partners customer marketing director, has stated
“Schweppes is an iconic brand with a strong British heritage, and 2017 marks a new chapter in the brand’s long and impressive history. Our new signature shaped skittle bottle will provide a premium exterior to the popular liquid and effervescence bottled inside. Our new Schweppes 1783 range combines the perfect carbonation and balanced taste of Schweppes with natural ingredients and unique flavours. We have taken the time to seek guidance from mixologists and drinks experts to create this distinguished range of mixers that will appeal to new age of mixer drinkers that are keen to discover new taste combinations. In short, the last quarter of 2017 is going to be massive for the Schweppes brand. The new look of Schweppes Classic, arrival of Schweppes 1783 and the unprecedented marketing support will continue to energise one of GB’s most loved soft drink brands in a year whereby we’re celebrating 225 years since Jacob Schweppes first came to London with his bottled bubbles. We’re confident the new campaign will encourage trial of the new 1783 range and drive sales and category growth for our customers.”
The team at Aqua Amore very much look forward to supplying the rebranded Schweppes Tonics & Mixers for our home, office and on-premise customers, whilst looking to add the unique 1783 to our growing portfolio of tonics. Watch this space!  

VOSS Water adds a third flavoured water – Lime & Mint

Following the success of their flavoured water range, Norwegian mineral water company, VOSS, have added a third variety of flavoured sparkling waters, Lime & Mint, immediately launched in UK on Aqua Amore (of course!). As stockists of the full range of VOSS Water to both homes and offices (via our retail site) and on-premise establishments around London and Surrey, the team at Aqua Amore were keen to offer another platform for VOSS to meet their target market in the UK.     The VOSS team heavily researched the the market in order to decide upon a third option, before deciding upon Lime & Mint, which is aimed to compliment a variety of foods and spirits. Ken Gilbert, CMO of VOSS Water stated:
“Sparkling water is currently one of the fastest growing categories in beverages, with flavored sparkling growing even more quickly, as consumers look for healthier alternatives to sweetened, caloric drinks… The new VOSS Lime Mint flavor scored extremely well with flavored sparkling water drinkers and satisfies our consumers’ quest for healthier options.”
Together with the original VOSS Flavoured Waters, Lemon & Cucumber and Tangerine & Lemongrass, VOSS have aimed to meet consumer premium demands:
  • Offering different and delicious flavor combinations
  • All natural
  • Unsweetened/0 calories
  • Available in Iconic and distinctive glass bottles
  • Made with VOSS artesian water from Norway
  Furthermore, Voss Water engaged Dara Lyubinsky, Co-Founder and Chef at The Gather Company based in Washington D.C to display the versatility of the Lime & Mint Beverage. Dara explaining,
” When VOSS asked me to create a cocktail with their delicious new flavor, I was excited to come up with fun and tasty beverages both with and without alcohol.  The mint and lime combo especially lends itself to endless options to pair with light and delicious seasonal menus.”
  Please click here to discover more about VOSS Water and Aqua Amore.

VOSS – Flavoured Sparkling Water range arrives in UK

It was early August 2016 when we sat down at Aqua Amore HQ for a regular meeting with our friends from Voss Water who promised a very special announcement. Naturally we had an idea what it could be, but were eager to discover and sample the very latest addition to the VOSS Water range, and therefore, the Aqua Amore drinks portfolio: VOSS Flavoured Waters.

The two flavours we were presented with were Lemon Cucumber and Tangerine Lemongrass, adequately chilled in advance of our sampling session by our well prepared partners at Voss, Peter and Alina. Both were very well received as healthy flavoured sparkling waters in a glass bottle, with sophisticated and balanced flavours – tangerine lemongrass being my personal favourite due to the uniqueness of flavour in the UK market.

No sooner were we getting excited for the launch of the new varieties, were we sworn to social media silence and asked to delay our launch until late January 2017! As the famous saying goes, “good things come to those who wait”.

Flavoured Waters are not a new concept to the UK market, with products such as Volvic Touch of Fruit and POW available in shop fridges throughout England, Scotland, Wales and Northern Ireland for over 12 months, but from the very first tasting we recognised that the VOSS flavoured water was a different category and representative of the recent evolution in non-alcoholic beverages and health drinks pre-dating the ‘Sugar Tax’ of April 2016 which shone a spotlight on the soft drinks market – unsweetened flavoured water.

When researching the creation of VOSS flavoured sparkling water, their team looked to create two all natural flavours which would be pleasant to drink on their own but would also complement a variety of spirits and foods – aiming to pair the flavour combinations with a range of meals ‘from Asian fusion to the classic steak and potatoes’.

What Ken Gilbert, CMO of VOSS Water of Norway, said:

“Our drinkers are loyal and enjoy exploring water-based beverages.  They love our natural sparkling water and, via our robust social media channels, asked for interesting combination flavours to complement the line.  We obliged of course.

VOSS new flavored sparkling waters are:

  • Unique and delicious flavour combinations
  • Available in Iconic and distinctive glass bottle
  • Made with VOSS artesian water from Norway
  • All natural
  • Unsweetened / 0 calories

 

Finally, on Monday 23 January 2017, Aqua Amore were proud to announce the addition of VOSS Flavoured Sparkling Water – Lemon Cucumber and Tangerine Lemongrass – to our drinks portfolio… and received our first order for delivery to a London home just twelve minutes later!

For more information, please see: vosswater.com

To buy Voss Flavoured Water (Lemon Cucumber and Tangerine Lemongrass) please see: aqua-amore.com

 

Vita Coco TV Commercial

Vita Coco, producers of a wide range of coconut waters have announced that their first ever television commercial has been released for Summer 2016. We’re proud to be part of their growth, and are proud stockists of the whole range of Vita Coco (click here to buy). Check out their tv commercial below!  

World Water Day 2016

22nd March, is World Water Day 2016 – a UN inspired day which brings into focus water related issues such as the lack of clean and sanitised water in many areas and communities of the world, with the aim of education via an international observance.

At Aqua Amore, we work with two water brands dedicated to donating funds for the provision of clean water supplies throughout the world – One Difference and Belu. Since 2010 we have contributed towards the provision of over 100,000 litres of clean water through the sales of ethical bottled waters.For several years we have predominantly worked closely with One Water, having closely analysed the contributions and projects of the team, via the active sales of One Water. 100% of their profits fund water projects and the strides they’ve made are thus far unmatched within the industry.

There are three simple ways you can help transform lives around the world:

Stock/buy One Water Stock or buy One Water & become an Instant Hero – that’s because 100% of their profit funds life-changing water projects.
About One Water
Donate Donate now to help provide clean and safe water to someone in need, forever, for as little as £4 or give a gift of water to a family for £20.
Donate & change lives now
Fundraise There are several ways you can fundraise for The One Foundation, including taking the 5 Litre Challenge.
Email us to get involved
 

Budget 2016: Aqua Amore & The Sugar Tax

In yesterday’s Budget 2016 speech, Chancellor George Osbourne announced the widely anticipated ‘Sugar Tax’ – a levy on sugar sweetened beverages, coming into effect in April 2018. As stockists of UK’s widest range of soft drinks and bottled waters, Aqua Amore feel in a prime position to comment and summarise key points. Naturally, this tax has been condemned by the soft drinks industry and industry associations who feel their sector has been ‘singled out’ and defending their position. Conversely, public health campaigners have welcomed the levy. So let’s look at the facts and key areas of debate. Sugar Tax: What can be expected? The sugar levy only applies to ‘soft drinks’ and will have two distinct tiers: the first for total sugar content above 5g per 100 ml; and a second for drinks with more than 8g per 100 ml – this will exclude milk based drinks and pure fruit drinks, whilst the smallest drinks producers will have an exemption from the scheme. The stated intention for this would be to raise £520m for the Treasury in the first year (commencing April 2018), which in turn will be used to fund primary school sports in England, with the devolved administrations in Scotland, Wales and Northern Ireland free to decide how to spend their share. What the George Osbourne, UK Chancellor of the Exchequer, said:
I am not prepared to look at my time doing this job and say to children’s generation I am sorry we knew there was a problem with sugary drinks ….We’re introducing the levy on the industry which means they can reduce the sugar content of their products – as many already do.
What Christopher Tanousis, Co-Founder of Aqua Amore, observes:
Ultimately, the UK soft drinks industry has already taken steps to address the levels of sugar in ‘soft drinks’, a broadly descriptive term which commonly refers to non-alcoholic drinks which are not bottled waters. For example, the modus operandi of smaller soft drinks producers such as Vit-Hit and Just Bee (to name but two) is a beverage which is both low in sugars and progressively, functional to enhance health and well-being. Meanwhile, highlighted producers such as Coca-Cola anticipated the market trend with products such as Coca Cola Life and Coke Zero (something George Osbourne acknowledged within his Budget speech). Growing obesity is something which should rightly be addressed, arguably in areas beyond just soft drinks to also include hidden sugar sources such as take home food sectors, but if the sugar tax acts as a reminder that awareness of personal health is imperative and that products with a higher sugar content should be treated as treats (think: chocolate) to be consumed as part of a balanced diet then it achieves a primary objective.
What Ian Wright, director general of The Food and Drink Federation, said:
“We are extremely disappointed by today’s announcement of a new tax on some of the UK’s most successful and innovative companies … For nearly a year we have waited for an holistic strategy to tackle obesity. What we’ve got today instead is a piece of political theatre …The imposition of this tax will, sadly, result in less innovation and product reformulation, and for some manufacturers is certain to cost jobs. Nor will it make a difference to obesity. Many of those singled out today by the Chancellor have been at the forefront of efforts to provide consumers with healthy choices. The industry will now ask whether such efforts are still affordable.”  
What Gavin Partington, director general of the BSDA said:
“We are extremely disappointed by the Government’s decision to hit the only category in the food and drink sector which has consistently reduced sugar intake in recent years … We are the only category with an ambitious plan for the years ahead – in 2015 we agreed a calorie reduction goal of 20% by 2020 …“By contrast sugar and calorie intake from all other major take home food categories is increasing – which makes the targeting of soft drinks simply absurd.”
What Jon Woods, General Manager of Coca-Cola Great Britain, said:
“We understand obesity is an issue that needs to be addressed and will continue our work to reduce the sugar and calories consumed from our drinks. We have already done a great deal and our actions are doing more to reduce sugar and calorie intake than a tax will …It’s disappointing that the Government has chosen to single out soft drinks in its attempt to tackle the problem.  If the aim is to reduce obesity, this levy flies in the face of evidence from around the world which shows taxes do very little, if anything, to reduce sugar and calorie intake or obesity levels but do add to people’s cost of living.”
What Professor Graham MacGregor, chair of Action on Sugar, said:
“We are delighted to see in today’s budget announcement that the government will be introducing a new sugar levy on soft drinks which will be used to double the funding they dedicate to sport in every primary school …However, for this to be effective it is imperative that the levy is at least 20% on all sugar-sweetened soft drinks and confectionery and escalate thereafter if companies do not comply with reformulation targets – and this must be implemented immediately.”
Meanwhile, Celebrity Chef Jamie Oliver who led a petition to the UK Government and Parliament, happened to be walking outside the Houses of Parliament during the announcement, and spoke to Sky News. To conclude, the introduction of a Sugar Tax on ‘Soft Drinks’ was fully expected within the industry, and something that the team at Aqua Amore long anticipated by stocking and supplying a very wide range of low-sugar ‘soft drink’ beverages alongside our bottled mineral waters, which we continue to deliver to homes, offices and the on-trade in London, Surrey and beyond. Whilst efforts have already been made to lower sugar content in popular soft drinks, for example Schweppes Indian Tonic vs Schweppes Slimline Indian Tonic, we firmly believe that that ‘soft drink’ industry will continue to evolve and that smaller producers will continuously introduce excellent new beverages to the market place. And Aqua Amore will be at the forefront of new soft drink innovations.

The SCOTSMAN: Burning Issue: Does bottled mineral water taste better than straight from the tap?

In July 2008, we were contacted by The Scotsman newspaper to write an article on Bottled Water vs Tap Water. This is what Michael Tanousis of Aqua Amore said… “Yes: MICHAEL ANTHONY TANOUSIS managing director Aqua Amore Ltd, Premium Water Merchants WATER is so abundant in our everyday lives that it is all too easy to take it for granted. I vividly remember moving from London to Stirling as an undergraduate and being amazed at the crisp, cold tap water – almost too cold to quench my thirst. My fellow director, a graduate of Edinburgh University, recalls the difference between Stirling, Edinburgh and London tap waters, with the first firmly at the top of the tree. There is a discernible difference, even between tap water in different places. If that is the case, do claims there is no discernible difference between tap water and bottled water hold true? Poppycock, I say! Most people tend to have a preference in the supermarket for which brand of water they like – all that’s missing is a knowledge of terminology to communicate the taste sensations experienced. Further complicating the wonderful world of waters is the variety of origins – rainwater from Tasmania, glacial water from Canada, artesian water from Scandinavia, spring water from Somerset and naturally carbonated water from Italy. Naturally, these varietals occur elsewhere in the world, but crucially, they all differ in taste and character to one extent or another – and this is an incontrovertible scientific fact. Water is a universal solvent and absorbs the minerals with which it comes into contact. Not everyone guzzles water as though they have been lost in the Gobi desert – the tap is good for that; for those who desire it, there are interesting waters available with innovative packaging that tells a story – so what is the environmental justification for enjoying an Australian shiraz over a Patagonian artesian?”   Read the full article from The Scotsman newspaper here: http://www.scotsman.com/news/burning-issue-does-bottled-mineral-water-taste-better-than-straight-from-the-tap-1-1081828

Matching Waters with Wine, alongside Nicholas Angelina and sommelier Roberto della Pietra

In the Spring of 2009, Aqua Amore’s Michael Tanousis embarked on ‘Minerals & Terroir’, a series of tastings which aimed to assess the effect that a mineral water has on a wine. After-all, if you’re ordering a nice wine with your meal, wouldn’t you want to compliment the mouth-feel with the appropriate mineral water? The following link is Nicholas’ article in Harpers wine magazine: Harpers Wine Article – Minerals & Terroir
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