Introducing… The Switch Promise

At Aqua Amore we are passionate about delivering the waters you love.

At present the industry is faced with global supply chain issues. Fortunately, our unique and long standing relationships within the industry have meant that in many of these instances we’re able to source products directly from the source or use a wide range of suppliers, bypassing the issues. However, this is not always possible. Recognising this, we’ve developed our Switch Promise – an initiative designed to ensure continuity of deliveries to our loyal customers, as well as allowing you to try & discover new products, and potentially even new favourites.

So, how does it work?

We have over 20 years of experience in sourcing and tasting waters. That knowledge allows us to make parallels between water brands, and therefore recommendations based on the characteristics you know and love. If your favourite products are out of stock, simply give us a call on 0208 8874 7589 and we’ll recommend an alternative. We’re so confident in our recommendations that if you don’t love our alternative, tell us why and we’ll credit you the cost to spend on your next order!

It really is that simple – you get to keep enjoying water and try something new, all at no risk to you.

T&C’s
Call 020 8874 7589 and quote ‘Switch Promise’ to take part in this initiative. If the product recommended to you isn’t to your liking you must call the same phone number, then state that you have taken part in the Switch Promise and that you are not happy with your alternative. Our team will ask you a few simple questions, then provide a credit voucher to spend on your next order for the value of that product (maximum 1 case). Please note, this is only valid for products recommended under the Switch Promise initiative, not for all standard orders. Please note, with selected brands we will arrange for the remainder of the case to be collected – you will be made aware if this is applicable when a recommendation is made.